System Requirements (Services)

About Enact

Enact is a real-time quality management system that is delivered as an online, browser-based application.

This document provides important information on the technical requirements for devices and systems connecting to Enact.

Desktop/laptop/tablets & devices

  • HTML5-compatible browser

  • Recommended browsers (latest versions):

    • Google Chrome

      • Windows/Android. Camera access supported.
      • iOS. Camera access NOT supported.

    • Microsoft Edge

      • Windows/Android. Camera access supported.
      • iOS. Camera access NOT supported.

    • Apple Safari

      • Windows/Android. Camera access NOT supported.
      • iOS. Camera access supported.

Requirements

  • Operating system. Windows 8, Windows 10, Windows 11, Windows Server 2008, Windows Server 2012, Windows Server 2016, or Windows Server 2019
  • Processor. 1 gigahertz (GHz) or faster processor
  • Hard disk space. 128 GB for 32-bit OS or 64-bit OS

  • Memory. 2 GB of RAM for each Enact service (DMS, DCS, EIS), 4 GB of RAM for server operating system (minimum)

    For example, to run DMS and DCS on a server with no other significant applications (database, OPC, etc.), you would need 8 GB of RAM (2 GB for DMS, 2 GB for DCS, and 4 GB for operating system).

  • .NET Framework. Microsoft .NET Framework 4.8

  • Firewall. Allow outbound rule: 443 (HTTPS)

    • Protocol = TCP, Destination = ANY

      If you need to lock down your network to external connections, you must whitelist the following:

      • Enact Web App, Gauge, CDN (Enact Fonts), Storage Accounts (Enact Images): *.InfinityQS.com through Port 443
      • ADC (DCS, EIS) Connections to Enact: us1enactexternaleventhubnamespace.servicebus.windows.net through Port 443

  • Data Communications Encryption. Transport Layer Security (TLS) 1.2 enforced

    For more information, please see Enact Security Enhancement Notification.

  • Web browser. Recommended browsers (latest versions):

    • Google Chrome

      • Windows/Android. Camera access supported.
      • iOS. Camera access NOT supported.

    • Microsoft Edge

      • Windows/Android. Camera access supported.
      • iOS. Camera access NOT supported.

    • Apple Safari

      • Windows/Android. Camera access NOT supported.
      • iOS. Camera access supported.
  • Network bandwidth. 30 Kbps per connection

  • Firewall. Allow outbound rule: 443 (HTTPS)

    • Protocol = TCP, Destination = ANY