Installing Services

Installation Checklist

To successfully install, you must perform the following activities in the correct order:

  • System Downtime
  • System Requirements Reference Sheet
  • Change History Documents
  • Close Background Programs
  • Test Environment
  • Run Services Installer

Installation Procedure

Preparing for Installation

  1. Schedule an appropriate amount of downtime for the installation.
  2. Read System Requirements (Services) to ensure that the computer can run the Enact services.
  3. Read the Change History document for the Enact services, which are available on the Enact Services Downloads website (https://www.infinityqs.com/support/enact/enact-services).
  4. On the installation computer, close all active programs, including services and background tasks, such as antivirus applications.
  5. Prepare your test environment (if any).

Running Services Installer

  1. On the computer, log in as system administrator.

  2. In your web browser, browse to the Enact Services Downloads website (https://www.infinityqs.com/support/enact/enact-services). If necessary, type your User name and Password, and then click the Sign In button.

    Please submit a case to InfinityQS Technical Support for the username and password to access the latest Enact installer.

  3. Click the Enact Services x.xxx.xxxx link and download the Services installer.

  4. Double click the Services installer.

    If the Microsoft Defender SmartScreen opens, click the More Info link, and then click the Run Anyway button. For more information, please see https://docs.microsoft.com/en-us/windows/security/threat-protection/microsoft-defender-smartscreen/microsoft-defender-smartscreen-overview.

  5. In the language drop-down list, click the desired language, and then click the OK button.

    If the Microsoft .NET Framework is missing, the installer identifies the required version and then closes.

  6. In the Welcome screen, click the Next button.

  7. In the Select Features screen, click the desired services:

    • InfinityQS Data Collection Service. Acquires InfinityQS DMS data and compiles it into savable data.
    • InfinityQS Mail Service. Sends mail through SMTP.
    • InfinityQS Enterprise Integration Service. Provides unified data transfer capabilities using various IDEF router inputs and outputs.

    Click the Next button.

  8. In the Start Copying Files screen, review the selected features, and then click the Next button.

  9. In the finish screen, click the Finish button.

    If the installer prompts you to restart the computer, restart the computer now.

  10. On the installation computer, ensure that users have full privileges to the installation directory (by default, C:\Program Files (x86)\InfinityQS International\ProFicient\Applications).