Authenticating Workstations

When you log into Enact for the first time using a specific browser/device combination (for example, Microsoft Edge on your laptop or Chrome on your tablet), Enact must confirm the workstation is authenticated. Using local authentication, you can authenticate the workstation yourself, typing the authentication code sent to your email and then selecting your workstation name from a list. Using remote authentication, you can submit a request for authentication to an authorized user with access to the given workstation, who can then approve the authentication through email.

During workstation authentication, authenticating users will only see workstations assigned to departments that those users can access. If a workstation isn't assigned to a department, any user can authenticate that workstation.

For more information, please see the following:

Using local authentication, you can authenticate the workstation yourself, typing the authentication code sent to your email and then selecting your workstation name from a list.

To allow a user permission to perform local authentication, ensure the user's role has Local Authentication enabled. For more information, please see Editing Roles.

  1. On your device, open your web browser.
  2. In your web browser, type the Enact web address.
  3. In the Company ID data field, type the Enact company identifier.

  4. In the Username and Password data fields, type your Enact username and password, and then select Login.

  5. In the Authenticate Workstation dialog box, do the following:

    1. In the Access code data field, type the access code sent to your email address, with the subject line, "Here is your Enact Access Code."

      The access code should arrive within one minute. If you do not receive your access code, do this following in this order:

      • Examine the Spam or Junk Mail folders in your email account.
      • Select Resend Access code.
      • Contact your Enact administrator to verify your user account has the correct email address.

    2. In the Workstation Name drop-down list, select your workstation. HintClosedTo locate the desired workstation, begin typing a string within the workstation. For example, to locate Workstation Name, you can type wor or you can type nam.

      If you cannot find your workstation or do not know your workstation, please contact your Enact administrator.

    3. When finished, select Authenticate.

Using remote authentication, you can submit a request for authentication to an authorized user with access to the given workstation, who can then approve the authentication through email.

Enact will only send authentication emails to users with access levels including every process in the access level of the workstation being authenticated.

To allow a user permission to perform remote authentication, ensure the user's role has Remote Authentication enabled. For more information, please see Editing Roles.

After logging into Enact, the unauthorized user must do the following:

  1. In the Select Workstation dialog box, locate the the Workstation Name drop-down list.

  2. In the Workstation Name drop-down list, select your workstation. HintClosedTo locate the desired workstation, begin typing a string within the workstation. For example, to locate Workstation Name, you can type wor or you can type nam.
  3. Select OK. Enact displays the following message: "Authentication request submitted. Approval may take up to an hour."

  1. As the authorized user, Enact sends you the following email:

  2. To approve the authentication request and grant the user access on the specific browser/device combination, select the Approve button.

    To reject the authentication request and deny the user access on the specific browser/device combination, select the Reject button.

    You must approve the request within 60 minutes or the request expires.